Cookies Policy | Lunubet Casino

1. What are cookies?

Cookies are small text files that are placed on your computer, mobile phone, tablet or another device when you visit a website. They allow a website to recognise a device and remember certain information about a visit. Cookies may be stored for the length of your browsing session or may remain on your device for a longer period, depending on their purpose and settings.

We may also use similar technologies, such as pixels, tags, software development kits, local storage and device identifiers. In this policy, we use the term cookies to refer to cookies and these similar technologies unless a distinction is necessary.

Cookies do not usually contain information that directly identifies you, such as your name or contact details. They may, however, be associated with information we hold about you or your device. Information collected through cookies may include an IP address, browser type, device information, language preferences, pages viewed, links selected, session times and general usage patterns.

Why we use cookies

To make the website function correctly and securely.
To remember preferences and settings selected during a visit.
To support account access, authentication and session management.
To help protect the website, accounts and transactions from misuse or suspicious activity.
To understand how visitors use the website and identify areas for improvement.
To monitor website performance, stability and technical errors.
To provide relevant communications or advertising where this is permitted and appropriate.
To support responsible gambling features and help maintain a safe online environment.

2. Types of cookies we may use

Strictly necessary cookies

These cookies are needed for essential website functions. They may support security controls, account login, navigation, payment processes, fraud prevention, age or identity checks and other services you request. Because these cookies are necessary for the operation of the website, they generally cannot be disabled through our cookie preference tools. You may be able to block them through your browser, but doing so may prevent parts of the website from working properly.

Functional cookies

Functional cookies allow the website to remember choices and settings, such as language, region, display preferences or other options. They can make your visits more convenient by reducing the need to enter the same information repeatedly. If you do not allow these cookies, some preferences may not be saved and certain features may operate less conveniently.

Analytics and performance cookies

These cookies help us understand how visitors interact with the website. They may show which pages are visited, how users move through the site, whether pages load correctly and where improvements may be needed. We use this information in an aggregated or otherwise appropriate form to assess website performance, improve content and identify technical issues.

Advertising and marketing cookies

Where used and permitted, advertising or marketing cookies may help us measure campaigns, understand whether an advertisement has been viewed or selected, and present information that is more relevant to your interests. These cookies may be placed by us or by service providers acting on our behalf. We do not use cookies to remove your ability to make informed choices about gambling or to encourage gambling that is unsafe or unsuitable.

Security and responsible gambling cookies

Some cookies and related technologies may be used to support account security, identify unusual activity, reduce fraud and help apply account protections. They may also assist with responsible gambling tools, including account controls, session information, access restrictions and other measures designed to support safer participation.

3. Third-party cookies and services

Some cookies may be provided by third parties that deliver services for the website. These providers may support functions such as website analytics, security, payment processing, customer support, content delivery, advertising measurement or technical hosting. Third parties may process information in accordance with their own privacy notices and contractual obligations.

We aim to use third-party services in a controlled and appropriate way. However, third-party websites, applications and services may have separate cookie practices. We recommend reviewing the relevant third-party privacy or cookie information before using those services. We are not responsible for the content or privacy practices of websites that we do not operate.

Third-party providers may process information in Australia or overseas, depending on the services they supply and their business operations. Where personal information is handled, we take steps that are appropriate to the circumstances and consistent with applicable privacy obligations. Further information about personal information handling is available in our Privacy Policy.

Social media and embedded content

The website may include links, buttons or embedded content connected with external platforms. These features may allow the relevant platform to place cookies or collect information when you interact with them. Their use is governed by the relevant platform's terms and privacy information rather than this policy.

4. Managing your cookie choices

When you first visit the website, you may be shown a cookie notice or preference tool. Depending on the type of cookie, you may be able to accept, reject or adjust optional cookies. Your choices may be saved for a period of time. If you clear your browser cookies, change device or use a different browser, you may be asked to make your choices again.

You can also manage cookies through the settings in your web browser. Most browsers allow you to view stored cookies, delete existing cookies, block all cookies, block cookies from selected websites or receive an alert before a cookie is stored. Browser controls differ, so you should refer to your browser's help or settings menu for instructions.

Disabling necessary cookies may prevent login, account access, payments or other core functions from working.
Disabling functional cookies may cause preferences to be lost between visits.
Disabling analytics cookies will not usually affect basic website access.
Deleting cookies does not necessarily delete information already collected or held under our Privacy Policy.
Cookie controls on one browser or device may not apply to another browser or device.

Where available, you can return to the cookie preference tool to review or change your settings. You may also be able to opt out of certain interest-based advertising through controls provided by advertising or technology platforms. An opt-out may apply only to a particular browser or device and may not stop all advertising.

5. Privacy, updates and contact

Information collected through cookies may be personal information where it can reasonably be connected with you or your account. We handle such information in accordance with our Privacy Policy, applicable Australian privacy requirements and our internal security procedures. We use reasonable measures to protect information from unauthorised access, loss, misuse, alteration or disclosure, although no online system can be guaranteed to be completely secure.

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies we use, our services, legal requirements or operational practices. When we make a change, we will update the policy on this page and may provide additional notice where appropriate. The revised policy will apply from the date it is published unless a different date is stated.

If you have a question about this Cookies Policy, your cookie preferences or the way information is handled, please use the available contact or support options on the Lunubet Casino website. When contacting us, do not send passwords, full payment card details or other sensitive information through an unsecured channel.

By continuing to use the website after reviewing this policy, you acknowledge that cookies may be used as described above. Where consent is required for optional cookies, we will seek consent through the relevant preference mechanism and will respect the choices available to you.