Contact Lunubet Casino

Need help with Lunubet Casino? Please contact our support team at support@lunubetcasino.best. We are available to assist Australian players with general account questions, payments, technical issues and responsible gambling requests.

Lunubet Casino operates under licences issued by the Government of Curaçao (reference OGL/2023/103/0067) and the Anjouan Gaming Authority, and employs SSL encryption on all transactions and player data.

How to get in touch

For assistance, send an email to support@lunubetcasino.best. Our team will review your message and direct it to the appropriate area where needed. Replies are usually provided within 24 hours, although response times can vary depending on the nature and complexity of your enquiry.

You can contact support about matters including:

Account access, profile details and verification questions
Deposit and withdrawal enquiries
Questions about applicable bonus terms and conditions
Technical problems, errors or website access issues
Responsible gambling requests, including help with account restrictions or taking a break

Email support

When emailing support@lunubetcasino.best, include the email address linked to your account or your username, a short description of the issue and any relevant screenshots if appropriate. Please do not send your password or other sensitive security information. Providing clear details helps our team understand your request and respond more quickly.

If your enquiry concerns a transaction, include the relevant date, amount and reference information where available. For responsible gambling requests, state clearly what assistance or account restriction you are seeking. Please send one message per issue where possible and allow time for a response before sending follow-up messages.