Betting Rules

These Betting Rules explain the general conditions that apply when you place bets with Lunubet Casino. They are intended to help players understand how bets are accepted, recorded, settled and reviewed. Please read these rules together with our Terms and Conditions, Privacy Policy and Responsible Gambling information before using any betting service.

Lunubet Casino operates under licences issued by the Government of Curaçao (reference OGL/2023/103/0067) and the Anjouan Gaming Authority, and employs SSL encryption on all transactions and player data.

1. General betting conditions

By opening or using a betting account with Lunubet Casino, you agree to comply with the applicable account terms, these Betting Rules and any rules or information displayed on the relevant betting page. These documents form part of the agreement between you and the operator. If there is any inconsistency, the applicable account terms or a specific market rule may apply to the extent permitted by law.

Betting services are intended only for people who are legally permitted to use them in their location. Players in Australia should check the laws that apply in their state or territory before registering or placing a bet. You are responsible for making sure that your use of the service is lawful. You must not use the service if online gambling is prohibited for you or in your location.

You must provide accurate, current and complete information when creating and maintaining an account. An account must be used only by the person in whose name it is registered. You must keep your login details secure and must not allow another person to access or use your account. You should contact support through the available service channels as soon as possible if you believe your account has been accessed without permission.

You must meet the applicable minimum age requirement before using the betting service.
You must have only one personal account unless the operator has expressly approved another arrangement.
You must not place bets on behalf of another person or allow another person to place bets through your account.
You must not use the service for unlawful activity, fraud, money laundering or any other prohibited purpose.
You must not attempt to interfere with the website, betting platform, payment systems or the outcome of any event.

2. Placing and confirming bets

Bets may be placed only through the betting options made available on the website or platform. Before confirming a bet, check the selected event, market, outcome, stake, odds or displayed terms and any potential return shown on screen. You are responsible for reviewing your selections before submitting them. A bet is not complete merely because you have selected an outcome or entered a stake.

A bet is accepted only when it has been recorded by the operator's betting system and a confirmation is displayed or otherwise made available in your account. A transaction, bet slip or account record may be used as evidence of the details submitted. If a confirmation is not received, do not assume that the bet has been accepted. Check your account history before attempting to place the same bet again.

Displayed odds, lines, prices, markets and event information may change before a bet is accepted. Where the service allows a price or selection to change, you may be asked to confirm the revised details. A bet is settled using the terms and price that apply when it is accepted, subject to any applicable correction, voiding or settlement rule.

Select the event and market you wish to bet on.
Choose the outcome or outcomes and enter your stake.
Review the bet slip carefully, including any combined selections and displayed odds.
Confirm the bet only when the details are correct.
Check the account history or confirmation record to verify acceptance.

The operator may refuse, restrict, suspend or limit a bet or betting market where this is permitted by law and the applicable terms. This may occur because of technical issues, market integrity concerns, suspected misuse, account restrictions, incomplete verification or other operational reasons. A refusal or restriction does not create a right to compensation unless required by applicable law.

3. Events, markets and settlement

Each market is settled according to the specific rules shown for that market and the relevant official result or other stated source. Different sports, competitions, games and bet types can have different requirements for an event to be completed, postponed or decided. You should read the market information before placing a bet, particularly where the market concerns a time period, player, score, margin, position or other defined condition.

Results are normally determined using information from an official governing body, competition organiser or other recognised source. If an official result is corrected, the operator may amend the settlement where permitted by the applicable rules. A result may also be reviewed if there is a material error, technical problem, fraud concern or other issue affecting the integrity of the market.

If an event is postponed, abandoned, cancelled or not completed, the market will be settled in accordance with its specific rules. Some markets may remain valid after a postponement, while others may be cancelled or treated as void. A bet may also be void where the event, participant, market or price was incorrectly displayed or where the bet was accepted in error.

Where a bet is void, the stake for that bet is generally returned, subject to the applicable market rules and any lawful adjustment for a multiple or combined bet. If one selection in a combined bet is void, the remaining selections may be settled under the rules for that type of bet. The treatment of a void selection can vary, so the displayed market terms should be checked before betting.

A winning bet is settled using the accepted terms and applicable market rules.
A losing bet is settled when the relevant result or outcome is determined.
A void bet is handled according to the market rules, which may include returning the relevant stake.
A market may be corrected if an obvious error or technical fault affected acceptance or settlement.
Where results are unclear or disputed, settlement may be delayed while the matter is reviewed.

4. Errors, prohibited conduct and account reviews

Despite reasonable care, the betting service may contain obvious errors, including incorrect odds, duplicate markets, incorrect event details, incorrect settlement information or technical display problems. If a bet is accepted or settled because of an obvious error, the operator may correct or void it in accordance with the applicable terms and law. Where possible, you will be notified through the available account or service channels.

Players must not exploit a known error, use automated methods without permission, manipulate the service, create accounts to avoid restrictions or coordinate activity intended to undermine a market. You must not use information that was obtained improperly or engage in conduct that may affect the fairness or integrity of an event. Suspected irregular activity may be reviewed and may be reported to relevant parties where required or permitted.

The operator may conduct identity, age, payment, source-of-funds or other compliance checks. You may be asked to provide documents or information for these checks. Account access, withdrawals or settlement may be delayed or restricted while a review is completed, where this is permitted by law. Any information supplied should be genuine, current and clear.

If an account is suspended, closed or restricted, bets may be handled according to the account terms and the circumstances of the action. You must not attempt to bypass a restriction by opening or using another account. Any decision about an account or bet will be made under the applicable rules, with regard to legal and regulatory obligations.

5. Responsible betting and complaints

Betting should be treated as entertainment, not as a way to earn income or recover financial losses. Set a budget before you play and never stake money needed for essentials. Do not chase losses, borrow money to bet or continue playing when you feel stressed, upset or unable to remain in control.

Decide how much time and money you can afford to spend.
Take regular breaks and avoid betting when affected by alcohol or other substances.
Keep gambling separate from household, rent, bill and other essential funds.
Use available account controls, limits, breaks or self-exclusion options if you need support.
Seek independent professional help if gambling is causing concern for you or someone close to you.

If you believe a bet was accepted, recorded or settled incorrectly, review the relevant account history and raise the matter through the available customer support channel. Include the event, market, approximate time, stake and any reference shown in your account, but do not send unnecessary personal or payment information. Complaints are reviewed under the operator's complaint-handling process and may require additional information.

These Betting Rules may be updated from time to time to reflect changes to the service, market practices or legal requirements. The version published on the website applies from its stated effective date. You should check the current rules before placing bets. If you do not understand a rule, do not place the bet until you have obtained clarification.